By: Sophia Turner

When water, fire, or mold turns a home or business upside down, speed and trust matter more than anything. For homeowners and property managers across the Portland, Oregon, and Vancouver, Washington region, Paul Davis Restoration of Portland/Vancouver has become the team people call when the stakes are high and time is short. Now in its 19th year of service, the locally owned and family-operated company has grown into the largest full-service restoration provider in the Northwest, with 160 team members, 100 vehicles, and more than 100,000 square feet of facility space ready to respond.

From the first phone call to the final walk-through, the company’s commitment is straightforward. They get it right or make it right. That philosophy guides every project, whether it is a small kitchen leak or a multi-floor commercial loss that threatens to shut down operations.

Full Service Restoration Under One Roof

One of the biggest frustrations for property owners after a disaster is juggling multiple contractors. Paul Davis Restoration of Portland/Vancouver removes that headache entirely. The team provides mitigation and drying, demolition, in-house abatement, full contents restoration and storage, and complete reconstruction services, all coordinated by a single organization.

That means the same company that extracts the water can also safely handle asbestos or lead, restore furniture, textiles, electronics, and hard goods, and then rebuild the damaged spaces. This true turn-key approach reduces delays, miscommunication, and surprise costs, helping people get back to normal life more quickly. Homeowners can learn more about the company’s services and service area through the official site for Paul Davis Restoration of Portland/Vancouver.

Unmatched Speed, Communication, And Certified Quality

Disasters do not wait for business hours, and neither does Paul Davis. IICRC-certified specialists and project managers respond 24 hours a day, 7 days a week. The company runs two shifts per day with teams on duty every day of the week. In addition, an on-call team is ready to deploy at any time in the event of a major incident.

Customers repeatedly point to the speed and professionalism of that response. One recent client, Erica Kennett, described how the team turned a catastrophic water damage event into a manageable experience. She noted that the speed of the water mitigation response, the quality of the work, and the communication throughout the process were all “spectacular.” From evaluation within an hour of receiving the assignment to continuous updates on timeline and next steps, she shared that the experience was far smoother than what she had encountered with a different provider in the past.

Clear communication is built into the company’s systems. Daily reports are standard on mitigation jobs, while construction projects receive weekly progress updates. Internal job progress summaries with the entire team, held weekly or biweekly, keep everyone accountable to the schedule. For property owners and insurance adjusters, that level of transparency significantly reduces uncertainty during an already stressful time.

Standing Beside Customers in Their Time of Need

Restoration work takes place during some of the most emotional moments in a person’s life. Paul Davis Restoration of Portland/Vancouver describes itself as a people company in the restoration business. Their vision is to provide extraordinary care while serving people in their time of need, and their mission is to give great people the opportunity to deliver excellent results.

That human focus shows up again and again in customer feedback. “At a time when you are feeling frustrated and vulnerable, Paul Davis comes to the rescue,” wrote client Eileen Haas, who praised the team as “fast and professional” and highlighted the “excellent” cleanup. Another homeowner, Jean Cavanaugh, shared that after a kitchen flood caused by an under-sink water filter, “mitigation and renovation were done professionally and everything was managed well,” and closed with a clear recommendation.

The company’s fifth core value, “Have Fun on Purpose,” may sound surprising in a field filled with emergencies. For the team, it reflects a belief that a positive, respectful culture behind the scenes leads to better experiences on site. Crews work hard, but they also support one another and the broader community. Locally, Paul Davis Restoration of Portland/Vancouver is involved with organizations such as the Red Cross, Rebuilding Together, A Caring Closet, Coats for Kids, and the Vancouver Food Bank, among others. Neighbors can see more of the team in action and explore educational content on the company’s YouTube channel.

A Partner to Commercial Clients

For commercial property owners, downtime can be extremely costly. To close the gap between disaster and reopening, Paul Davis Restoration of Portland/Vancouver assigns dedicated teams to larger clients. The same project managers handle both mitigation and reconstruction across all of a client’s jobs, and the same customer service and estimating teams maintain those relationships over time. That consistency allows the company to function as a trusted partner rather than just another contractor.

Because abatement services are handled in-house and the workforce is large and well-trained, the company can respond quickly when a major loss occurs. For example, when a multi-floor commercial building suffers extensive water damage, Paul Davis can deploy 20 or more people to triage the situation and begin drying as soon as possible. Many team members have been with the company for more than five years, several for over ten years, and one for 17 years, which gives clients the benefit of rare industry experience.

Fair Pricing and Strong Commitments

Restoration projects often involve multiple stakeholders, including insurance carriers. Paul Davis Restoration of Portland/Vancouver uses industry-standard estimating platforms, including Xactimate for insurance work and T&M Pro for commercial projects. By understanding both the technical and financial sides of a job, the team can help reallocate funds from unnecessary areas to those that will have the greatest impact on quality and longevity.

The company always aims to restore first and replace only when necessary. This approach can save both time and money while preserving more of the original materials and character of a property. On top of that, Paul Davis provides a two-year warranty on its work. In practice, leadership has been known to stand behind projects even five years later, living up to the commitment to get it right or make it right.

Staying Connected With The Community

Paul Davis Restoration of Portland/Vancouver understands that trust is built long before an emergency happens. The team regularly shares updates, safety tips, community involvement, and project highlights with neighbors and partners. Residents and business owners who want to stay connected can follow the Paul Davis Restoration of Portland/Vancouver Facebook page for local stories and useful information.

About Paul Davis Restoration Of Portland/Vancouver

Paul Davis Restoration of Portland/Vancouver is the largest full-service restoration company in the Northwest, serving residential and commercial clients throughout the Portland, Oregon, and Vancouver, Washington area. The locally owned, family-operated company provides 24/7 emergency mitigation, water and fire damage cleanup, mold remediation, in-house abatement, full contents restoration and storage, and complete reconstruction services. With IICRC-certified teams, strong communication practices, and a commitment to extraordinary care, Paul Davis Restoration of Portland/Vancouver exists to serve people in their time of need with professionalism, principles, and a personal touch.