California Gazette

Reliable Courier Services Reinventing the Wheel with Its Customer-Centered Approach

Reliable Courier Services has become a template to many courier and delivery services that exist today as it operates exactly how founder Bilal Aziz envisions it to be. As a minority-owned business, Reliable Courier Services is focused on taking over the majority of the courier service delivery industry’s market share. With a 24-hour service delivery round the year, the company serves California, Arizona, Nevada, New Jersey, and New York. Plans are underway to extend its services to other cities over the next few years. In fact, they are opening in Texas, New Mexico, Virginia, and Washington, DC.

In California alone, Reliable Courier Services has revolutionized the courier industry with its innovative and efficient system. With its customized plans and services tailored to each client, Californians can rest assured that any of their courier needs will be handled with care and effectiveness.

A quick glance at Reliable Courier Services’ digital presence shows how reliable the company has been to its clients with the tons of five-star ratings and rave feedback it has. The company has enjoyed seamless success since it started operations simply because of its focus on integrity and excellent service delivery. Its goal is to make sure customers receive their packages as expected and on time. Reliable Courier Services offers shipping services like medical delivery services, bank delivery, parcel delivery, blood transport, legal document delivery, route delivery, lab works, etc.

When Bilal Aziz set out to establish the company, his goal was to own a company that would become the first and only choice company in its niche. With his deliberate and conscious effort at instilling excellent company cultures geared towards excellent service delivery. In his words, “We want our clients to never have to use another courier service anymore. We hope to serve them well and be just enough for their delivery needs.”

As part of its customer-centric approach to service delivery, Reliable Courier Services offers its clients a customized plan to care for their courier needs. “We offer an industry-leading system to our clients where they can access their account, pay invoices, contact drivers, check on deliveries and obtain all past and future deliveries scheduled and order service all from their phone or laptop,” Bilal explains. 

Reliable Courier Services targets customers in various fields that might need same-day or next-day delivery. It also offers businesses the option to request a 24/7 personal dedicated courier service. As a minority-owned business, Bilal Aziz understands how cut-throat the courier industry is, which is why he keeps reinventing the wheels for his company’s service delivery. 

Keeping up with the competition has been one of Reliable Courier Services’ major challenges, and to beat the competition, customers enjoy better rates of 10% lesser with Reliable Courier Services. Throwing in excellent customer service, round-the-clock service delivery, and customized services based on customer needs has kept the company afloat and highly sought-after.

Through its customized service delivery options, businesses get dedicated drivers and delivery modalities that suit their industries and niches. It gives these businesses more connection to their drivers, and they are guaranteed the same drivers for every delivery day. Also, being able to access their courier dashboard and carry just about anything has also been a major attraction for customers. Bilal’s goal is to build Reliable Courier Services into one of the biggest courier companies in the United States. With plans underway to open up in more cities underway, the company is currently focused on pleasing all its current clients.

Learn more about Reliable Courier Services on the official website and Instagram.

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